CUSTOM PRINTED IN NZ in 3-5 WORKING DAYS + COURIER

FAQ

How long does it take to print and recieve my order?

Printing takes 5 working days from confirmed payment, plus 1-2 days shipping, or we do have a 3 day rush order available. 

Can I wear guys tees? and vice versa?

When it comes to tshirts and hoodies, a lot of the time they can be worn by either gender. If a guys fit suit your body better and feels better -do what feels comfortable for you.  We've had guys order womans hoodies because of smaller fit as well.  If you have an AS Colour store in your neighbour hood - feel free to try out the different makes of shirts and hoodies, let us know the fit we can make a listing to fit.

When will my order ship?

You can see your actual order ship by date in your order email which was sent at the time of ordering, or by logging in to your account.

Our Standard Orders take up to 5 working days to print, and then are shipped by overnight tracked courier.
Our Rush Orders take up to 3 working days to print, and then are shipped by overnight tracked courier.
For Rural Delivery allow up to 3 working days for shipping.
Please note these shipping times may change particularly at peak times like Christmas. Prior to checkout, you will be given the actual ship by date.

What types of printing do you offer?

We offer high quality digital direct to garment printing (not transfers). For our promotional offers with limited runs we also use screenprinting.

Digital printing means we can print high detail images without limiting the number of colours in a design, as well as printing photographic quality. The ink adheres to the fabric of the garment underneath which means the print feels much softer than a traditional screenprint.

Our bolder, brighter Innobella Textile Inks are water-based pigment inks that are Okeo-Tex Eco-Pass certified and CPSIA compliant. They have exceptional washability if cared for correctly. The result is a great looking garment that looks brighter, longer. brighter, longer with proven washability as evidences by AATCC wash tests, where our inks score 4.0 or higher on every test. 

What T-shirts do you print on?

We print onto high quality AS Colour cotton t-shirts, singlets, hoodies, sweatshirts, unless otherwise stated.

Where are your t-shirts from and are they ethically produced?

We print onto high quality AS Colour cotton which use hand-picked factories with safe, fair, legal and humane working conditions. They are Child Labor Free. You can find out more here

What if something is out of stock?

Like most other printers, we do not hold stock of all the apparel options we have on our site, and order them from our suppliers once orders are confirmed. Occasionally an item you have ordered on our site, will be out of stock with our supplier. This is out of our control. We will always let you know the next business day after your order and will either give you alternatives, or can fully refund for any out of stock items.

What sizes can you print up to?

We can DTG print from newborn onesies up to Mens 4XL.  Screen printing we can go larger to 7XL
IIt also depends on the brand of t-shirt as some styles only go up to a certain size.  We try to stick with the styles that allow for all sizes. 

How do I know what size I need?

The measurements are given for each product on the website. Body Width is measured flat from seam to seam, usually under the armpit. Body Length is measured from the shoulder to the hem. Please note that measurements can vary within 2.5cm, this is within our supplier's tolerance.  Ideally if you had an AS Colour store in your area- its good to try out the differnt styles to see what might be an exact fit on you.

How do I take care of my print?

For the best results, wash inside out on a cool wash. Your print will last longer if you don't tumble dry, and use a cool iron only if necessary.

Can I pick up my order?

Sorry no, in order to keep our prices down and pass those savings on to you, we are an online store only.

How do you ship your products?

We ship in home either using pre-paid nz post bags or commercially compostable courier satchels.

Do you ship to Australia? and overseas? 

Yes we do, except for special promotions that may limit to NZ only. For more information go to our shipping page ( see links below)

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